Services & Process
- Understanding and prioritizing your business objectives
- Customizing to your needs the purpose and deliverables of each phase of work
- Establishing inputs for digital insights (pixeling site, data profiles, social media, etc.)
- Writing and socializing pre-workshop material to key personnel
- Designing and managing interviews with key staff, customers, and stakeholders
- Researching relevant digital marketplace conditions, zeitgeist, and sales platforms
- Persona sketches, organized and visualized in large-format boards
- Workshop with key stakeholders
- Synthesize, visualize and present workshop insights
- Develop Creative Brief & implementation recommendations
Our top deliverables are:
- Proprietary “Persona Boards”
- Customer Insight Summary
- Creative Brief for internal use or as direction to external agency partners